Terms and conditions of sale
Terms and conditions of sale
of online products to individual consumers preamble
These general terms and conditions of sale apply to all sales concluded on the site
Internet MOREX CUSTOM.
The website https://morexcustom.com/ is a service of : SARL MOREX CUSTOM DESIGN
- located at 14 Bis Quai Robinot de Saint-Cyr, 35000 Rennes
- website URL: https://morexcustom.com/
- e-mail: [email protected]
The MOREX CUSTOM website sells the following products: Clothing / Motorcycles / Surfboards and accessories.
The customer declares having read and accepted the general terms and conditions of sale prior to placing an order. Validation of the order therefore implies acceptance of the general terms and conditions of sale.
Article 1 - Principles
The present general terms and conditions express the entirety of the obligations of the parties. The buyer is therefore deemed to accept them without reservation.
These general terms and conditions of sale apply to the exclusion of all other terms and conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.
They are accessible on the MOREX CUSTOM website and shall prevail, where applicable, over any other version or any other contradictory document.
The seller and the buyer agree that these general terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time. They will be applicable as soon as they are put online. If a condition of sale should be lacking, it will be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France.
The customer declares having read and accepted the general terms and conditions of sale prior to placing an order. Validation of the order therefore implies acceptance of the general terms and conditions of sale.
Article 1 - Principles
The present general terms and conditions express the entirety of the obligations of the parties. The buyer is therefore deemed to accept them without reservation.
These general terms and conditions of sale apply to the exclusion of all other terms and conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.
They are accessible on the MOREX CUSTOM website and shall prevail, where applicable, over any other version or any other contradictory document.
The seller and the buyer agree that these general terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time. They will be applicable as soon as they are put online. If a condition of sale should be lacking, it will be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France.
The present general terms and conditions of sale are valid until December 31, 2024.
Article 2 - Contents
The purpose of the present general terms and conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the MOREX CUSTOM website.
The present terms and conditions only concern purchases made on the MOREX CUSTOM website and delivered exclusively in mainland France or Corsica. For deliveries to French overseas departments and territories or abroad, please send a message to the following e-mail address: [email protected].
These purchases concern the following products: Clothing / Surfboards and accessories .
Article 2 - Contents
The purpose of the present general terms and conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the MOREX CUSTOM website.
The present terms and conditions only concern purchases made on the MOREX CUSTOM website and delivered exclusively in mainland France or Corsica. For deliveries to French overseas departments and territories or abroad, please send a message to the following e-mail address: [email protected].
These purchases concern the following products: Clothing / Surfboards and accessories .
Article 3 - Pre-contractual information
The purchaser acknowledges that, prior to placing an order and entering into a contract, he/she has been provided, in a legible and comprehensible manner, with these general terms and conditions of sale and with all the information listed in article L. 221-5 of the French Consumer Code.
The following information is provided to the purchaser in a clear and comprehensible manner:
- the essential characteristics of the good;
- the price of the good and/or the method of calculating the price;
- where applicable, any additional transport, delivery or postage costs and any other charges payable;
- in the absence of immediate performance of the contract, the date or time by which the seller undertakes to deliver the good, whatever its price;
- information relating to the seller's identity, postal, telephone and electronic contact details, its activities, legal guarantees, the functionality of the digital content and, where
applicable, its interoperability, the existence and implementation of guarantees and other contractual conditions.
Article 4 - Ordering
The purchaser may place an order online, from the online catalog and using the form provided therein, for any product within the limits of available stocks.
The purchaser will be informed of any unavailability of the product or good ordered.
For the order to be validated, the purchaser must accept, by clicking where indicated, the present
terms and conditions. He/she must also choose the delivery address and method, and finally validate the method of payment.
The sale will be considered definitive:
- after the seller has sent the buyer confirmation of acceptance of the order by e-mail;
- and after the seller has received payment in full.
All orders imply acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be dealt with in the context of a possible exchange and the guarantees mentioned below.
In certain cases, notably non-payment, incorrect address or any other problem with the buyer's account, the seller reserves the right to block the buyer's order until the problem has been resolved.
For any questions relating to the tracking of an order, the buyer may contact the following e-mail address: [email protected]
Article 5 - Electronic signature
The on-line provision of the purchaser's bank card number and the final validation of the order
shall constitute proof of the purchaser's agreement:
- that the sums due under the purchase order are payable;
- that all operations carried out have been signed and expressly accepted.
In the event of fraudulent use of the bank card, the purchaser is invited, as soon as such use is detected, to contact the following e-mail address: [email protected]
Article 6 - Order confirmation
The seller will provide the buyer with an order confirmation by e-mail.
Article 7 - Proof of transaction
Computerized registers, kept in the seller's computer systems under reasonable security conditions, will be considered as proof of communications, orders and
payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.
Article 8 - Product information
The products governed by these general terms and conditions are those shown on the seller's website and
which are indicated as sold and dispatched by the seller. They are offered while stocks last.
Products are described and presented as accurately as possible. However, the seller cannot be held responsible for any errors or omissions in this presentation.
Photographs of products are not contractual.
Article 9 - Prices
The seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of the order, subject to availability on that date.
Prices are given in euros. They do not include delivery charges, which are invoiced in addition and indicated before the order is validated. Prices include VAT applicable on the date of the
order, and any change in the applicable VAT rate will be automatically reflected in the price of products in the online store.
If one or more taxes or contributions, in particular environmental, were to be created or modified, either upwards or downwards, this change could be passed on to the sale price of the products.
Article 10 - Method of payment
This is an order with an obligation to pay, which means that the placing of the order implies payment by the purchaser.
To pay for his/her order, the purchaser has the choice of all the methods of payment made available by the seller and listed on the seller's website. The buyer guarantees the seller that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the order form. The seller reserves the right to suspend all order processing and deliveries
in the event of refusal to authorize payment by credit card by officially accredited organizations, or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honour an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress. Payment is to be made in full on the day the order is placed, using the following methods:
- credit card
- paypal
Where applicable, a deposit calculated according to the following method: 30, may be required when the buyer places the order, payable in full in a single instalment, according to the payment methods specified.
Except in cases of force majeure, any cancellation of the order by the buyer after 8 days will not give rise to reimbursement of the deposit.
Article 11 – Disponibilité des produits – Remboursement – Résolution
Sauf en cas de force majeure ou lors des périodes de fermeture de la boutique en ligne qui seront clairement annoncées sur la page d’accueil du site, les délais d’expédition seront, dans la limite des stocks disponibles,
ceux indiqués ci-dessous. Les délais d’expédition courent à compter de la date d’enregistrement de la commande indiquée sur le mail de confirmation de la commande.
Pour les livraisons en France Métropolitaine et en Corse, le délai est de 2 jours à compter du jour suivant celui où l’acheteur a passé sa commande, selon les modalités suivantes : DPD . Au plus tard, le délai sera de 30
jours ouvrables après la conclusion du contrat.
Pour les livraisons dans les DOM-TOM ou un autre pays, les modalités de livraison seront précisées à l’acheteur au cas par cas.
En cas de non-respect de la date ou du délai de livraison convenu, l’acheteur devra, avant de rompre le contrat, enjoindre au vendeur d’exécuter celui-ci dans un délai supplémentaire raisonnable.
À défaut d’exécution à l’expiration de ce nouveau délai, l’acheteur pourra librement rompre le contrat.
L’acheteur devra accomplir ces formalités successives par lettre recommandée avec accusé de réception ou par un écrit sur un autre support durable.
Le contrat sera considéré comme résolu à la réception par le vendeur de la lettre ou de l’écrit l’informant de cette résolution, sauf si le professionnel s’est exécuté entre-temps.
L’acheteur pourra cependant résoudre immédiatement le contrat, si les dates ou délais vu ci-dessus constituent pour lui une condition essentielle du contrat.
Dans ce cas, lorsque le contrat est résolu, le vendeur est tenu de rembourser l’acheteur de la totalité des sommes
versées, au plus tard dans les 14 jours suivant la date à laquelle le contrat a été dénoncé.
En cas d’indisponibilité du produit commandé, l’acheteur en sera informé au plus tôt et aura la possibilité d’annuler sa commande. L’acheteur aura alors le choix de demander soit le remboursement des sommes versées dans les 14 jours au plus tard de leur versement, soit l’échange du produit.
Article 12 – Modalités de livraison
La livraison s’entend du transfert au consommateur de la possession physique ou du contrôle du bien. Les
produits commandés sont livrés selon les modalités et le délai précisés ci-dessus.
Les produits sont livrés à l’adresse indiquée par l’acheteur sur le bon de commande, l’acheteur devra veiller à
son exactitude. Tout colis renvoyé au vendeur à cause d’une adresse de livraison erronée ou incomplète sera réexpédié aux frais de l’acheteur. L’acheteur peut, à sa demande, obtenir l’envoi d’une facture à l’adresse de
facturation et non à l’adresse de livraison, en validant l’option prévue à cet effet sur le bon de commande. Si l’acheteur est absent le jour de la livraison, le livreur laissera un avis de passage dans la boîte aux lettres, qui permettra de retirer le colis aux lieu et délai indiqués.
Si au moment de la livraison, l’emballage d’origine est abîmé, déchiré, ouvert, l’acheteur doit alors vérifier l’état des articles. S’ils ont été endommagés, l’acheteur doit impérativement refuser le colis et noter une réserve sur le
bordereau de livraison (colis refusé car ouvert ou endommagé).
L’acheteur doit indiquer sur le bon de livraison et sous forme de réserves manuscrites accompagnées de sa signature toute anomalie concernant la livraison (avarie, produit manquant par rapport au bon de livraison, colis
endommagé, produits cassés…).
Cette vérification est considérée comme effectuée dès lors que l’acheteur, ou une personne autorisée par lui, a signé le bon de livraison.
L’acheteur devra alors confirmer par courrier recommandé ces réserves au transporteur au plus tard dans les deux jours ouvrables suivant la réception du ou des articles et transmettre une copie de ce courrier par fax ou
simple courrier au vendeur à l’adresse indiquée dans les mentions légales du site.
Si les produits nécessitent d’être renvoyés au vendeur, ils doivent faire l’objet d’une demande de retour auprès du vendeur dans les 14 jours suivant la livraison. Toute réclamation formulée hors de ce délai ne pourra être
acceptée. Le retour du produit ne pourra être accepté que pour les produits dans leur état d’origine (emballage,
accessoires, notice…).
Article 13 - Delivery errors
The purchaser must notify the seller on the day of delivery, or at the latest on the first working day following delivery, of any claim of error of delivery and/or non-conformity of the products in kind or in
quality in relation to the indications on the order form. Any claim made after this deadline will be rejected.
Claims may be made by e-mail via: [email protected]
Any claim not made in accordance with the rules set out above and within the time limits set will not be
taken into account, and will release the seller from all liability towards the buyer.
Upon receipt of the claim, the seller will assign an exchange number for the product(s) concerned, and will communicate this by e-mail to the buyer. A product can only be exchanged once the exchange number has been allocated.
In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, by Colissimo, to the following address
: 14 Bis Quai Robinot de Saint-Cyr, 35000 Rennes.
Return shipping costs are at the seller's expense.
Article 14 - Product warranty
14-1 Legal warranty of conformity
The seller guarantees the conformity of the goods sold with the contract, enabling the buyer to make a claim under the legal warranty of conformity provided for in articles L. 217-4 et seq. of the French Consumer Code.
In the event of a claim under the legal warranty of conformity, it should be noted that:
- the purchaser has a period of 2 years from the date of delivery of the good to take action;
- the purchaser may choose between repair or replacement of the good, subject to the cost conditions set out in article L. 217-17 of the French Consumer Code;
- the buyer does not have to prove the non-conformity of the good during the 24 months (6 months for second-hand goods) following delivery of the good.
14-2 Legal warranty against hidden defects
In accordance with articles 1641 et seq. of the French Civil Code, the seller is responsible for any hidden defects that may affect the goods sold. It is up to the buyer to prove that the defects existed at the time of sale and are
such as to render the item unfit for its intended use. This warranty must be invoked within two years of discovery of the defect. The purchaser may choose between rescission of the sale or a reduction in the price in accordance with article 1644 of the
civil code.
Article 15 - Right of withdrawal
Application of the right of withdrawal
In accordance with the provisions of the French Consumer Code, the purchaser has a period of 14 days from the date of delivery of his order to return any item which does not suit him and request
exchange or reimbursement without penalty, with the exception of the return costs which remain the responsibility of the purchaser.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice. Damaged, soiled or incomplete products will not be accepted.
The right of withdrawal can be exercised online, using the withdrawal form available on this site
internet. In this case, an acknowledgement of receipt on a durable medium will be immediately communicated to the purchaser. Any other form of declaration of withdrawal is accepted. It must be unambiguous and express the desire to withdraw.
If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased and the delivery costs will be reimbursed.
The cost of returning the product(s) will be borne by the purchaser.
The exchange (subject to availability) or refund will be made within 14 days, and at the latest, within 14 days of receipt by the seller of the products returned by the buyer under the conditions set out above.
Exceptions
According to article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts :
- the supply of goods whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;
- the supply of goods made to the consumer's specifications or clearly personalized;
- the supply of goods likely to deteriorate or expire rapidly;
- the supply of goods which have been unsealed by the consumer after delivery and which cannot be
returned for reasons of hygiene or health protection;
- the supply of goods which, after delivery and by their nature, are indissociably mixed with other items;
- the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
- maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by the consumer, within the limit of spare parts and work strictly necessary to respond to the emergency;
- supply of audio or video recordings or computer software when unsealed by the consumer after delivery;
- the supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
- the supply of digital content not supplied on a physical medium, the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
Article 16 - Force majeure
Any circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations shall be considered as grounds for exoneration of the parties' obligations and shall result in their suspension.
The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.
Force majeure shall mean any facts or circumstances that are irresistible, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which
cannot be prevented by the parties, despite all reasonable efforts. The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually accepted by the jurisprudence of French courts and tribunals
: blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, stoppage of telecommunications networks or difficulties specific to
telecommunications networks external to customers. The parties will meet to examine the impact of the event and agree on the conditions
under which performance of the contract will continue. If the case of force majeure lasts longer than three months, the present terms and conditions may be terminated by the injured party.
If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased and the delivery costs will be reimbursed.
The cost of returning the product(s) will be borne by the purchaser.
The exchange (subject to availability) or refund will be made within 14 days, and at the latest, within 14 days of receipt by the seller of the products returned by the buyer under the conditions set out above.
Exceptions
According to article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts :
- the supply of goods whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;
- the supply of goods made to the consumer's specifications or clearly personalized;
- the supply of goods likely to deteriorate or expire rapidly;
- the supply of goods which have been unsealed by the consumer after delivery and which cannot be
returned for reasons of hygiene or health protection;
- the supply of goods which, after delivery and by their nature, are indissociably mixed with other items;
- the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
- maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by the consumer, within the limit of spare parts and work strictly necessary to respond to the emergency;
- supply of audio or video recordings or computer software when unsealed by the consumer after delivery;
- the supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
- the supply of digital content not supplied on a physical medium, the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
Article 16 - Force majeure
Any circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations shall be considered as grounds for exoneration of the parties' obligations and shall result in their suspension.
The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.
Force majeure shall mean any facts or circumstances that are irresistible, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which
cannot be prevented by the parties, despite all reasonable efforts. The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually accepted by the jurisprudence of French courts and tribunals
: blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, stoppage of telecommunications networks or difficulties specific to
telecommunications networks external to customers. The parties will meet to examine the impact of the event and agree on the conditions
under which performance of the contract will continue. If the case of force majeure lasts longer than three months, the present terms and conditions may be terminated by the injured party.
Article 17 - Intellectual property
The content of the website remains the property of the seller, who is the sole owner of the intellectual property rights to this content.
Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly forbidden and is likely to constitute an infringement of copyright.
Article 18 - Data protection
The nominative data supplied by the buyer is necessary for the processing of his/her order and the preparation of invoices.
It may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.
The processing of information communicated via the MOREX CUSTOM website has been declared to the CNIL.
The buyer has a permanent right of access, modification, rectification and opposition with regard to information concerning him/her. This right may be exercised under the conditions and according to the procedures defined on the
MOREX CUSTOM site.
Article 19 - Partial non-validation
If one or more stipulations of these general terms and conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.
Article 20 - Non-waiver
The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted for the future as a
waiver of the obligation in question.
Article 21 - Heading
In the event of difficulty of interpretation between any of the headings appearing at the top of the clauses, and any of the clauses, the headings will be declared non-existent.
Article 22 - Language of the contract
These general terms and conditions of sale are drawn up in the French language. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.
Article 23 - Mediation and dispute resolution
The purchaser may have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation or with existing sectoral mediation bodies, or to any alternative method of
dispute resolution (conciliation, for example) in the event of a dispute. The mediator's name, contact details and e-mail address are available on our website.
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of
online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link: https://webgate.ec.europa.eu/odr/.
Article 24 - Applicable law
These general terms and conditions are subject to French law. The competent court shall be the judicial court.
This applies to both substantive and formal rules. In the event of a dispute or claim, the buyer shall first contact the seller to obtain an amicable solution.
Article 25 - Protection of personal data
Data collected
The personal data collected on this site is as follows:
- account opening: when the user's account is created, his/her surname; first name; e-mail address
; telephone number; postal address;
- connection: when the user connects to the website, it records, in particular, his/her surname, first name,
connection data, usage data, location data and payment data;
- profile: when using the services offered on the website, a profile is created, which may include an address and telephone number;
- payment: when paying for products and services offered on the website, the website records
financial data relating to the user's bank account or credit card;
- communication: when the website is used to communicate with other members, data relating to the user's communications is stored temporarily;
- cookies: cookies are used in connection with the use of the website. Users have the option of
disabling cookies via their browser settings.
Use of personal data
Personal data collected from users is used to provide and improve the
website services and to maintain a secure environment. More specifically, it is used for the following purposes
- access and use of the website by the user;
- management of the operation and optimization of the website;
- organization of the conditions of use of the Payment Services;
- verification, identification and authentication of data transmitted by the user;
- offering the user the possibility of communicating with other users of the website;
- implementation of user assistance;
- personalization of services by displaying advertisements according to the user's browsing history and preferences;
- prevention and detection of fraud, malware (malicious software) and management of security incidents;
- management of any disputes with users;
- sending of commercial and advertising information, according to the user's preferences.
Sharing personal data with third parties
Personal data may be shared with third-party companies in the following cases:
- when the user uses the payment services, for the implementation of these services, the website is in relation with third-party banking and financial companies with which it has contracts;
- when the user publishes, in the free comment areas of the website, information accessible to the public;
- when the user authorizes the website of a third party to access his data;
- when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user's data for the purposes of
providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
- if required by law, the website may transmit data in order to respond to claims made against the website and to comply with administrative and legal procedures;
- if the website is involved in a merger, acquisition, transfer of assets or receivership procedure
, it may be required to transfer or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.
Security and confidentiality
The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access
. However, it should be noted that the Internet is not a completely secure environment, and the website cannot guarantee the security of the transmission or storage of information on the Internet.
Implementation of users' rights
In application of the regulations applicable to personal data, users have the following rights, which they may exercise by making their request to the following address: [email protected].
the right of access: users may exercise their right of access, to find out about the personal data concerning them. In this case, before exercising this right, the website may request proof of
the user's identity in order to verify its accuracy.
the right of rectification: if personal data held by the website are inaccurate, they may request that the information be updated.
the right of deletion: users may request the deletion of their personal data, in accordance with applicable data protection laws.
the right to limitation of processing: users may request the website to limit the processing of personal data in accordance with the assumptions provided for by the RGPD.
the right to object to data processing: users may object to their data being processed in accordance with the assumptions provided for by the RGPD.
the right to portability: they may request that the website return the personal data provided to them for transmission to a new website.
Evolution of the present clause
The website reserves the right to make any changes to the present clause relating to the protection of personal data at any time. If a change is made to the present personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new
wording of the personal data protection clause, he/she has the option of deleting his/her account.
- if the website is involved in a merger, acquisition, transfer of assets or receivership procedure
, it may be required to transfer or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.
Security and confidentiality
The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access
. However, it should be noted that the Internet is not a completely secure environment, and the website cannot guarantee the security of the transmission or storage of information on the Internet.
Implementation of users' rights
In application of the regulations applicable to personal data, users have the following rights, which they may exercise by making their request to the following address: [email protected].
the right of access: users may exercise their right of access, to find out about the personal data concerning them. In this case, before exercising this right, the website may request proof of
the user's identity in order to verify its accuracy.
the right of rectification: if personal data held by the website are inaccurate, they may request that the information be updated.
the right of deletion: users may request the deletion of their personal data, in accordance with applicable data protection laws.
the right to limitation of processing: users may request the website to limit the processing of personal data in accordance with the assumptions provided for by the RGPD.
the right to object to data processing: users may object to their data being processed in accordance with the assumptions provided for by the RGPD.
the right to portability: they may request that the website return the personal data provided to them for transmission to a new website.
Evolution of the present clause
The website reserves the right to make any changes to the present clause relating to the protection of personal data at any time. If a change is made to the present personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new
wording of the personal data protection clause, he/she has the option of deleting his/her account.
Appendix :
Withdrawal form
(to be completed by the consumer, and sent by registered letter with acknowledgement of receipt, within a maximum of 14 days from the date of conclusion of the service contract)
(to be completed by the consumer, and sent by registered letter with acknowledgement of receipt, within a maximum of 14 days from the date of conclusion of the service contract)
